6/10 – Acceptable
steve w., Badger, Shropshire, England
13 sept. 2019
Points forts : Communication, exactitude de l’annonce
It must be great with hot weather and the pool, otherwise it's just average.
Firstly, if the weather is as hot as claimed, and the pool is usable, and the house warm, and everywhere clean - then this is a fantastic place. However, we booked for late May and then added 3 nights to the start of the holiday as it was free. Upon arrival in the rain and cold, the house was unheated and everywhere shut up and the fridge was dirty inside. The first night was too cold inside for the 4 year old in our party to sleep so she spent the night in with mom & dad. Despite the agents warning us that it has 'unseasonably cold this year' no on had opened up the property to light the fire or check the heating worked - it didn't. To be fair, when the agent was called, he came quickly - we had light the wood burner (main source of heat) but it was not warming the radiators. It took the agent 2 or 3 hours and a lengthy phone call to get the heating working properly and then another 2 days for the house to become warm throughout. The cleaner was also sent in quickly and cleaned the fridge, so by the 3rd day the property was usable (3 days we've paid full price for...). Throughout the 14 days the weather didn't improve much. Just one person in out party of 5 managed to use the pool - and only for 20 mins on one day, but that was more of a challenge than for enjoyment - it was freezing cold. There doesn't appear to be any heating on the pool so it was unusable even when the sun was out (2 days of the 14!). We were lucky in that with 4 adults and 1 child there was just enough soft seating (not very comfortable) inside the property (once the little one was in bed) - one 3 seater sofa and a chair. As the property can sleep 8, then if it's cold and you can't sit outside, you could be unlucky and have to take it in turn to sit inside! Bathrooms, bedrooms, kitchen and dining areas were all good. Outside space (in hot weather) would be great with lots of options to eat al fresco, Final point is the drive to the house (a white road). The temp drops by 2 deg C as you drive up the steep side of the hill, and it is a very winding, narrow single width track with only a few passing places and some big drops and deep ditches each side. It's 10+ mins to drive from the road to the house and you do need to be confident driving and definitely don't speed or drink!
steve w.
Séjour de 11 nuits en mai 2019
