4/5 – Bien
Emma U.
29 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful villa near Pollenca
We loved the space in the villa. It had three really good size bedrooms all with their own bathrooms. The kitchen was really well equipped and the upstairs sitting room was a nice respite from the heat outside. The best bit was definitely the pool and the surrounding gardens which were beautiful. It’s probably the best pool we’ve had on a rental villa. The location was also perfect for us. Very rural and very quiet, but close enough to Pollenca old town for meals out.
Unfortunately, for us, there were a few maintenance issues during our stay. The air-conditioning didn’t work and the shower in the master bedroom leaked all over the floor.
The property manager did rent us some fans on day 4 of our one week stay, which worked, but it is definitely something that needs fixing for future guests. The property manager, Paula, was very helpful and communicated really well over WhatsApp with us. We appreciated that she let us have a late check out to make up for the lack of air-conditioning.
My only comments in terms of things that could be improved on are that Mosquito guards on the windows would have been helpful as we couldn’t open the windows in the evening because of the mosquitoes. Also some sun parasols in the garden would have been appreciated. There is a shelter that can accommodate 2/3 Sun beds but it’s not really enough and it’s in a fixed position.
We would definitely return to this villa again though, as you can’t beat the location and the pool. We loved it.
Emma U.
Séjour de 7 nuits en août 2023