Salle(s) de bain
Veuillez prendre connaissance des lignes directrices suivantes lorsque vous réservez cette propriété :
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Nightmare in Brampton
First of all the owner said that he was going to give us the tour of the house. When we arrived, he never showed up and he just gave us the code to open the key box . Then, the nightmare started. It looked like an abandoned house. The sheets were dirty, towels hidden in the dryer. not enough toilet paper. One of the main bathrooms sink was plugged. One of the beds went down because of missing wooden bars of support underneath and one of the comforters had stains.
The walls were dirty. The curtain rod in the living rod was broken, remote controllers did not work because of missing battery and missing covers, handling bars were missing in one of the main bathrooms and the door knob in one of the main bathroom was lose.
They did not identified a recycling box.
When we called the owner to request someone to fix the bed, bring us toilet paper and towels; he asked us for a damage deposit and preferably cash before fixing anything. The owner said if we do not pay, they were going to end the contract at that moment, and if we would not leave, they were going to call the Police...At this point, we were so terrified because we only called to let him know that the bed went down, no towels and no toilet paper but we get in response that they needed the damage deposit first.
We could not find anywhere that a damage deposit was needed and VRBO confirmed with us that no deposit was needed.
We basically did not have anywhere to go and when we called VRBO they said that we were not going to be relocated for these issues; "they called them minor issues".
We decided to stay and we took our own chances.
We were so afraid that someone would come into the middle of the night after all this dispute...and a couple of friends were not able to sleep all night.
The owner never came to the property to fix anything or to collect the damage deposit.
We regret to rent this place...It was a nightmare instead of a nice vacation.
It's a good location for family very good location in brampton and it is easily accessible it ok
It was ok nice environment and good house for family a little improvement needs to be done
Nice and comfortable for the entire family
The property is good
The stairs are so steep, not hood for elderly with arthritis
Large home great location. Nice experience
It was a great stay lovely large home and nice quiet neighborhood
Sieht von außen gut aus, innen aber in schlechtem Zustand mit sehr harten Matrazen
Verschiedene Teile im Haus waren beschädigt (Halterungen für Toilettenpapier und Handtücher, Lüftungsschlitze der Klimaanlage im Schlafzimmer ragen aus dem Fußboden etc.), das Wohnzimmersofa war sehr verdreckt und voll gekleckert, vor allen Dingen waren die franz. Betten knüppelhart.