Salle(s) de bain
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
Property is definitely not what was advertised. The backyard is a mess and a number of items were in need of attention (overgrown grass in the backyard, trash left on the side of the building from previous tenants). We were told someone would meet us at the property which did not happen. We had to call for access instructions. No WIFI information provided or house rules printed for us. We were locked out of the house when we went out to dinner because the only key provided only works on one of the locks. The property manager was unsympathetic and basically told us to go find a locksmith.
We took matters into our own hands and contacted a locksmith who charged us $250 to let us in. The locksmith confirmed that both locks on the front door had separate keys and we should have been provided with 2 not 1 key.
We have stayed at a number of properties through HomeAway over the years and this is most definitely the worst experience we have ever encountered.
Falsely advertized as a gorgeous property. Many aspects not appropriate for a home away listing.
Floors sticky, towels stained, faucet in powder room broken, deck at back had rotten boards that are a safety hazard, tv and internet did not work, property unkempt, garage full of garbage, blinds, vents filthy. Should not be allowed on any rental sites anywhere in this condition!!!