Beautiful house situated on a private property and lake. Too bad we weren't able to explore it to it's full extent. Patios and outdoor furniture were covered in cobwebs and dead bugs upon arrival. Not a huge deal, but cleanliness outside could definitely be improved. The pontoon - a major reason for our booking the place- was unusable for the whole trip. Contacted property owner about engine problems on our first full day there. We were told they would be in touch when they could talk to their dad about it. Never heard a word back until 25 hours later when we had to reach out again looking for updates. This was already halfway through the trip for us. They told us they couldn't do anything about it. After pressing some more they finally said they would work on getting a mobile mechanic out there and they would update us. Mobile mechanic never came, no updates were ever given. Nothing but silence and neglect from the owner. We came home disappointed and without ever getting to use something that was clearly included in the rental, something we had paid for.
For over $500/day, I would expect a little more courtesy and professionalism from the hosts, but I guess they stop caring after they've been paid. It's a shame that such a wonderful property has to be owned by such uncaring people who only look at it as a business opportunity. We definitely won't, and I would advise caution before renting because it seems like once you've paid your dues, you're all on your own.