Salle(s) de bain
Les réservations annulées au moins 30 jours avant le début du séjour pourront être remboursées à hauteur de 100%. Les réservations annulées au moins 14 jours avant le début du séjour pourront être remboursées à hauteur de 50%.
QUIET NATURAL SETTING
Due to family illness my stay was cut short by five nights. Please reimburse.
Hi Brenda - I'll do my best to address your statement. The email I received from you regarding an anticipated lost night (which was only 1) indicated that you had a morning appointment followed by a family reunion and you didn't want to rush around. There was no mention of an urgent family illness nor were any changes made to your reservation. Also, during the timeframe you are saying your stay was cut short you were actually onsite to receive a massage. The only request I’ve had from you is for 2 free nights in lieu of not wanting to drive back to the property over the course of a busy weekend. That request was declined.